Privacy Policy
Your privacy is vital to Ocean World Water Park. We respect your need to understand how information is being collected, used, disclosed, transferred, and stored. Thus, we have developed the privacy policy below to familiarize you with our practices. Personal information is data that can be used to identify or contact a single person. Non-personal information is not person-specific and hence can never uniquely identify and be used to contact a single person.
Collection of personal information
You may be asked for personal information anytime you contact Ocean World Water Park, directly or indirectly, through a third party. The only way we will get any kind of personal information is if you choose to give it to us in the following circumstances:
- When you make a reservation or purchase from our Website or through our customer service team by email, letter, fax, on the phone, or in the physical store,
- When you register with us, subscribe to our newsletter, enter competitions, send us queries, or register for promotions,
- When you take part in surveys or provide us with feedback
- When you engage with us in any online or offline event, promotion, or page hosted by us on a third-party platform or location
Use of personal information
The personal information collected is primarily used and passed on to third parties where it is necessary to process your booking, enquiry, or participation. Your details may be passed on to countries outside India to process and arrange the products and services you request or to confirm your participation. These details may also be passed through our online fraud detector service partner. When you submit your booking or request to us and/or participate in our initiatives, you agree that we may use and transfer your personal information in this manner.
Our personal information helps us keep you posted about Ocean World Water Park's latest product announcements, offers, promotions, and events. It also allows us to improve our services, content, and advertising. If you wish to unsubscribe, you can choose to do so. We may also use personal information to develop our product offering and deliver products, services, content, and advertising. We may use personal information to send you important notices and communications regarding our products and services or changes to the terms and conditions and policies. Personal information may also be used internally for research, analysis, and auditing.
We will use the information primarily for the following purposes:
By using this Website, you authorize us to contact you via email or phone using the contact details provided above and offer you information and services for the product you opted for. You authorize us to call you for the mentioned purpose for up to 30 to 60 days, irrespective of whether you are registered with the NDNC registry.
Allow you to access specific account information.
Providing customization: We may use the information you provided to customize your visit to the Website by displaying appropriate content at our judgment and discretion. To send you information about products and services offered by Ocean World Water Park and its Affiliates, contact you for payment reminder notices and travel vouchers, and keep you updated on the Travel sector through our newsletters. If you do not wish to receive such information, you may unsubscribe through the facility in the email message you receive.
Collection and use of non-personal information
The data collected in a non-personal manner that does not identify a particular user may be used in any manner. Below are some typical examples of how we collect and use information. We may collect information such as browser, operating system, occupation, language, PIN code, unique device identifier, and location to understand customer behavior better and improve our products, services, and advertising. We may collect information regarding customer activities on various portals of Ocean World Water Park. This aggregated information is used in research, analysis, improvement, and monitoring of products and various promotional schemes. It may be shared in aggregated, non-personal form with a third party to enhance customer experience, product offering, or services.
Cookies and Other Technologies
Cookies are a feature of web browser software that allows web servers to temporarily store information within your browser, allowing us to recognize the computer used to access Ocean World Water Park. Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using specific software programs, you can control and delete how and whether your browser will accept cookies. You can also edit your browser options to choose not to receive cookies in the future.
To help us maintain and improve our service to you, Ocean World Water Park website, online services, applications, email messages, and advertisements may use 'cookies' to collect information about your use of the Website. Cookies may also be used to carry out transactions, and disabling them may affect the functionality of this Website.
To measure advertising effectiveness, Ocean World Water Park, and its partners may use cookies or other technologies to record anonymous, non-personal information (not including your name, address, email address, or telephone number) about your visits to this and other websites. We may also collect non-personal information about your visit to our Website based on your browsing (click stream) activities. This information may include the browsed pages and products and services viewed or booked. This helps us better manage and develop our offers and provide you with better products and services tailored to your individual interests and needs. We may use this information to measure the entry and exit points of visitors to the Site, the respective numbers of visitors to various pages and sections of the Site, and the details of the searches performed. We may also use this information to measure the usage of advertising banners or click-through from the Site.
As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and click stream data.
We use this information to understand and analyze trends, administer the Site, learn about user behavior on the Site, and gather demographic information about our user base as a whole. Ocean World Water Park may use this information in our marketing and advertising services.
In some of our email messages, we use a "click-through URL" linked to content on the Ocean World Water Park website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our Website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Disclosure to Third Parties
Ocean World Water Park may share personal information as required to fulfill the service offering and/or to make bookings, reservations, blocking, and any such activity initiated by the user.
Service providers and partners
Ocean World Water Park may share personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information.
Others
Ocean World Water Park may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Ocean World Water Park or the Site; (b) protect and defend the rights or property of Ocean World Water Park, the Site or the users of Ocean World Water Park, and (c) act under exigent circumstances to protect the personal safety of users of Ocean World Water Park, Ocean World Water Park, the Site or the public.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. In a reorganization, merger, or sale, we may transfer any personal information we collect to the relevant third party.
Protection & Security
We have implemented appropriate security measures and certifications to protect your personal information and prevent unauthorized access. Our Site is SSL; users should use it to preserve information transmission while transacting online.
While no system is fully proven, including ours, we will continue using internet security procedures to ensure your data remains safe with us. By opening, browsing, using this Site for transactions, or storing any data/information, you agree to comply with the latest revised privacy policy in effect at that time.
If you use a social networking or other service that maintains your information, your use is governed by its terms of use and privacy policy.
While Ocean World Water Park employs necessary security measures, it is limited by the technology used for various processes by Ocean World Water Park and/or its partners. Ocean World Water Park is not in any way responsible for any data loss occurring from malicious attempts to compromise its or partners/suppliers' systems. Customers browsing/using/transacting on the Site agree with such limitations and exposure.
Access to Personal Information
By logging in to your account, you can help ensure that your contact information and preferences are accurate, complete, and up to date. For other personal information, we make reasonable faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete it if Ocean World Water Park is not required to retain it by law or for legitimate business purposes. We may decline to process unreasonably repetitive requests, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by emailing the address provided.
Third-Party Sites and Services
Ocean World Water Park, its contractors, agents, owners, and employees are not responsible for the content or privacy policies of other websites this Site may link or use offers. Please take time to learn about them as well.
Privacy Questions
Our Privacy Policy is periodically revised and may also be changed. To ensure you have access to the latest version of the policy, please check/review this page periodically.
If you believe that Ocean World Water Park has not adhered to the above principles/policy, please notify us by email at info@oceanworldwaterpark.in. We will use all commercially reasonable efforts to promptly determine and correct the problem.